Returns & Exchanges

You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original packaging (shrink-wrap intact for media).

Return Process

• 1.
  Initiate Request

  Log into your account and select 'Return Item' next to your order or contact support with your order number.

• 2.
  Print Label

  Once approved, download and print the prepaid return shipping label provided via email.

• 3.
  Package Securely

  Place the items in the original shipping box or a sturdy equivalent to prevent damage during transit.

• 4.
  Receive Refund

  After we receive and inspect the item, your refund will be processed to the original payment method within 5-7 business days.